Yes, they are reliable. Great product, looks good and feels good for a first time buyer. I wanted to test the waters with this product and I am very happy with it. It was packaged very well and arrived in good condition. The quality is great! Amazing how soft and durable it is. The staff at this site is fantastic, very knowledgeable, professional and caring. Thank you so much for your wonderful service and excellent products. I highly recommend them. I will probably be buying a bigger and better doll soon.